FAQ - Frequently Asked Questions

What is Protect3D actually?


Protect3D stands for high-quality stunt and crash protection, developed and manufactured in Austria.

Our parts are unbreakable, flexible and ready to protect – built for those who value quality, function and style.

How long does shipping take?


We ship every weekday!

Delivery time depends on your country:

  • Austria: 1–3 working days – free shipping for orders over €100

  • EU Zone 1: Germany, Belgium, Czech Republic, Netherlands, Poland, Slovakia, Slovenia, Hungary → 2–5 working days – free shipping for orders over €150

  • EU Zone 2: France, Italy, Spain, Portugal, Denmark, Finland, Ireland, Bulgaria, Estonia, Croatia, Latvia, Lithuania, Malta, Romania → 3–7 working days – free shipping for orders over €200

  • EU Zone 3: Cyprus, Greece → 5–10 business days – no free shipping

  • United Kingdom: 5-10 working days – no free shipping


All orders are shipped with tracking via PostAT or DPD .


How robust are the parts really?


Our parts are made of high-strength, impact-resistant performance material – designed to withstand crashes, falls, and tough stunt use.

Flexible enough to absorb energy. Strong enough to protect.

Will this fit my bike?


You can find the exact compatibility in each product description.

If you are unsure, just write to us on Instagram or email us at contact@protect3dparts.com – we will check it out for you.

Can I return something?


Sure! You have a 14-day right of return , as long as the product is unused and in its original packaging.

Just contact us and we'll take care of the rest.

Still questions?


No problem! Write to us on Instagram (@protect3dparts) or by email – we usually respond within 24 hours on weekdays .